![]() ![]() Most common destinations: Komatsu locations, brokers, or governmental offices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.The Manager, Trade and Customs Compliance Role at Komatsu will be teaming with Plant and Distribution Center personnel, Engineering, Product Development, Legal, Finance, Governmental Agencies, International Brokers/Forwarders, Executive Management, etc. Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. Experience in SAP is a plus and/or Power BIĮxcellent interpersonal skills and ability to provide excellent customer service to both internal and external contacts ![]() Must be proficient in MS Access, Word, Excel, and SharePoint and understand and be able to utilize advanced functions of Access (Replication) & Excel (Pivot Tables). Liaison between PS and engineering departments of KFI, KAC and KFLTDĪssociates or BS in Engineering (Industrial, Mechanical, or Civil) and/or 1-3 years of related workĮxperience in forklift or heavy equipment preferred Provides support to Design Engineering and Sales Department to process Special Feature Requests (SFR) and Special Capacity Requests (SCR).Īnswer phone and e-mail inquiries that pertain to job responsibilities and technical area in a courteous and professional manner. Provides direct technical assistance for District Service Managers (DSRM’s) on TSI & CSL SharePoint Database, SMAP, and other systems.Ĭommunication with Service local vendor for attachment information and local modification parts as required. Provides engineering support for Product Support Service and Design Engineering Departments. Works with Service Management and QA to determine and share information on failure trends found in the TSI databases by series, models, and failure codes, and alerts management of new trends.Ĭreates and sends out weekly Product Support Summary to appropriate personnel. Maintains TSI database (SharePoint & SMAP) weekly and distributes weekly/monthly summaries to appropriate departments and personnel (QA, & ETSI Reporting) ![]() Maintains CSL SharePoint Database and presents information on monthly Service/QA meetings. Maintains Service News index/log and distributes or issues a Technical Bulletin. ![]() to prepare Parts and Service News, maintains an index and distributes on a monthly basis, meets with departments regularly to keep them informed. Works and Prepares Technical Bulletins in coordination with KAC Technical Publications and KAC/KLTD QA Dept. Receives Customer Requests to Modify Equipment (CRME) and work with each Plants QA, Engineering Depts, and component manufacturers to process and reply to the Dealer or Distributor. Maintain database of all calculations and cost to create and ship data plates to dealers and other companies. Provide capacity information including quotations and stamped data plates for dealers and other KFI departments and/or personnel. Provide a variety of technical support functions for the Product Support and Design Engineering Departments including support to dealers regarding technical matters perform various capacity calculations make recommendations regarding capacity and product utilization, processing of CRME’s, and maintenance of the TSI SharePoint site. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. ![]()
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